Shipping policy
Thank you for visiting and shopping at www.electronicsfootprint.store. We are committed to delivering your order as quickly and efficiently as possible.
Order Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders are not processed, shipped, or delivered on weekends or public holidays.
During periods of high order volume, processing times may be extended slightly. If there is a significant delay, we will notify you via email.
Shipping Times
Estimated delivery times:
- United States: 7–15 business days
- Canada: 7–20 business days
- United Kingdom: 7–15 business days
- Europe: 7–20 business days
- Australia & New Zealand: 7–20 business days
- Rest of the World: 10–30 business days
Please note that delivery times are estimates and may vary due to customs clearance, carrier delays, weather conditions, or other factors beyond our control.
Shipping Costs
Shipping costs are calculated at checkout based on your location and selected shipping method. Promotional free shipping offers may be available from time to time.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing tracking information. Tracking updates may take 2–5 business days to appear in the carrier's system.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees imposed by your country's authorities. These charges are the responsibility of the customer and are not included in the product price or shipping cost.
Incorrect Address Information
Customers are responsible for providing accurate shipping information. We are not responsible for orders shipped to incorrect addresses provided at checkout.
If you notice an error in your shipping address, please contact us immediately. Address changes may not be possible once the order has been processed.
Lost, Delayed, or Damaged Packages
If your package is lost, significantly delayed, or arrives damaged, please contact our customer support team within 7 days of delivery. We will work with the shipping carrier to help resolve the issue.
Multiple Shipments
If your order contains multiple items, they may arrive in separate packages and on different dates depending on supplier locations and inventory availability.
Contact Us
If you have any questions regarding shipping or your order status, please contact our customer support team through our Contact Us page or by email.
We appreciate your business and thank you for choosing our store